The role of a service technician
As a service technician, you'll be the go-to expert for our customers, working closely with the service manager and local salesperson. Your responsibilities will include servicing, inspecting, and modernizing cranes, troubleshooting issues, and installing new cranes. Additionally, you'll guide customers on the proper use of our equipment and recommend maintenance and repair actions, always prioritizing their needs and safety.
Service technicians play a crucial role in maintaining the efficiency and safety of our customers' material handling equipment. By ensuring that cranes and lifting systems are in optimal condition, they help prevent downtime and enhance productivity. This role requires a keen eye for detail and a proactive approach to problem-solving.
Who could be suited for the role
As a rule, our service technicians are qualified specialists, such as electricians, mechatronics engineers, or individuals with a comparable electrical engineering qualification. The position is also suitable for those who have good knowledge in at least one of the following areas: industrial electronics, control technology, drive technology, and/or frequency converters. In addition to the specialist qualification, a valid car driving license, the ability to work at heights, and good knowledge of working with a smartphone are essential.
You should enjoy working in a team and be willing to take on new challenges. The role demands a combination of technical expertise and excellent communication skills, as you'll be interacting with customers regularly. Being adaptable and open to continuous learning is also crucial, given the rapid advancements in automation technology and the digitalization of industry.
Career paths for service technicians
We provide our service technicians with great opportunities to develop themselves through engaging and challenging work, but we also aim to create motivating career paths to fit individual needs and aspirations. Whether you want to deepen your knowledge in crane technologies, develop your customer skills, or maybe gain more responsibilities in a manager position, we’ll support you at every step.
Here you can see some real-life career paths our employees who have started their career as a Service Technician.
CAREER STORY
Ibrahim Oulghazi, Service Technician
“Personally, I consider being a Konecranes Service Technician a great honour, because I get to go places that I had never believed. I would always recommend Konecranes as an employer.”
Meet Ibrahim Oulghazi, Service Technician, and see why he loves his job at Konecranes.
CAREER STORY
Fredrik Gunnarsson, Service Technician
“If you look at the safety considerations at Konecranes, they are of the very highest standard. You have to follow the rules given, you get the training needed, and you use the tools available. In this way, we make sure everybody gets home in the evening.”
Meet Fredrik Gunnarsson, Service Technician and see why he enjoys his work at Konecranes.
Salary
Location
Guangzhou, China
Workplace Type - Admin
Field Service
Part Time Full Time
Full-time
Job Type
Employee
Employment Type
Fixed Term
Department
Service
Location
China
Brand
Konecranes
Description
实施起重设备的定期检查，维护保养，抢修以及大修，改造和培训等工作，完成服务报告；负责与客户进行安全回顾和服务回顾，及时帮助客户分析和解决设备问题；协助提供备件信息及设备改善方案；执行安全规程，服从现场管理；完成主管安排的其他现场服务工作。
Reference
16ae31ba-0349-49b9-814f-f9538fb6db24
Expiry Date
01/01/0001
Read more
Salary
Location
Dongguan, China
Workplace Type - Admin
Field Service
Part Time Full Time
Full-time
Job Type
Employee
Employment Type
Fixed Term
Department
Service
Location
China
Brand
Konecranes
Description
实施起重设备的定期检查，维护保养，抢修以及大修，改造和培训等工作，完成服务报告；负责与客户进行安全回顾和服务回顾，及时帮助客户分析和解决设备问题；协助提供备件信息及设备改善方案；执行安全规程，服从现场管理；完成主管安排的其他现场服务工作。
Reference
0a1420f0-9005-4795-be14-4209f123ca9a
Expiry Date
01/01/0001
Read more
Salary
Location
Carrollton, TX, United States
Workplace Type - Admin
Field Service
Part Time Full Time
Full-time
Job Type
Employee
Employment Type
Permanent Term
Department
Service
Location
United States
Brand
Konecranes
Description
JOB POSITION: Industrial Technician Are you interested in becoming an experienced Overhead Crane Service Technician? Join Konecranes, one of the world’s largest material handling companies. We're s
Reference
846ce5a4-7501-438d-ac65-246aed9a1f18
Expiry Date
01/01/0001
Read more
Teaser
Employee SpotlightContent Type
InterviewPublish date
02/19/2025
Summary
CAREER STORY Meet Piyanuch Limpitip Turning challenges into opportunities How did you transition from sales and customer service to a technical industry like lift tru
Teaser
Employee SpotlightContent Type
InterviewPublish date
11/14/2024
Summary
Snippet Heading “I started my career with Konecranes as an experienced Crane Service Technician. This lead for progression through the ranks and have held the positions of Service S
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Teaser
Career StoriesContent Type
InterviewPublish date
11/12/2024
Summary
Konecranes annually offers numerous internship positions for students from various fields. Our People & Culture (HR) trainees, Tia and Wilma, started their internships with us in January 2022,
