The role of a service technician
As a service technician, you'll be the go-to expert for our customers, working closely with the service manager and local salesperson. Your responsibilities will include servicing, inspecting, and modernizing cranes, troubleshooting issues, and installing new cranes. Additionally, you'll guide customers on the proper use of our equipment and recommend maintenance and repair actions, always prioritizing their needs and safety.
Service technicians play a crucial role in maintaining the efficiency and safety of our customers' material handling equipment. By ensuring that cranes and lifting systems are in optimal condition, they help prevent downtime and enhance productivity. This role requires a keen eye for detail and a proactive approach to problem-solving.
Who could be suited for the role
As a rule, our service technicians are qualified specialists, such as electricians, mechatronics engineers, or individuals with a comparable electrical engineering qualification. The position is also suitable for those who have good knowledge in at least one of the following areas: industrial electronics, control technology, drive technology, and/or frequency converters. In addition to the specialist qualification, a valid car driving license, the ability to work at heights, and good knowledge of working with a smartphone are essential.
You should enjoy working in a team and be willing to take on new challenges. The role demands a combination of technical expertise and excellent communication skills, as you'll be interacting with customers regularly. Being adaptable and open to continuous learning is also crucial, given the rapid advancements in automation technology and the digitalization of industry.
Career paths for service technicians
We provide our service technicians with great opportunities to develop themselves through engaging and challenging work, but we also aim to create motivating career paths to fit individual needs and aspirations. Whether you want to deepen your knowledge in crane technologies, develop your customer skills, or maybe gain more responsibilities in a manager position, we’ll support you at every step.
Here you can see some real-life career paths our employees who have started their career as a Service Technician.
CAREER STORY
Ibrahim Oulghazi, Service Technician
“Personally, I consider being a Konecranes Service Technician a great honour, because I get to go places that I had never believed. I would always recommend Konecranes as an employer.”
Meet Ibrahim Oulghazi, Service Technician, and see why he loves his job at Konecranes.
CAREER STORY
Fredrik Gunnarsson, Service Technician
“If you look at the safety considerations at Konecranes, they are of the very highest standard. You have to follow the rules given, you get the training needed, and you use the tools available. In this way, we make sure everybody gets home in the evening.”
Meet Fredrik Gunnarsson, Service Technician and see why he enjoys his work at Konecranes.
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Teaser
Employee SpotlightContent Type
InterviewPublish date
12/04/2025
Summary
CAREER STORY Meet Niko Syrjälä From technician to engineer: a hands-on journey in the service team Starting with persistence - not a planWhen Niko Syrjälä finished sec
Teaser
Employee SpotlightContent Type
InterviewPublish date
12/04/2025
Summary
CAREER STORY Meet Jere Saarinen Solving problems at height: a field technician's journey into crane modernization From a simple start to a complex careerWhen Jere Saa
Teaser
Employee SpotlightContent Type
InterviewPublish date
10/17/2025
Summary
MITARBEITENDEN-PORTRÄT (IN ENGLISH BELOW) „Ich wollte schon immer wissen, wie Dinge funktionieren“ – Sven über seinen Weg zum Servicetechniker bei Konecranes Wenn Sv
