Sales Administrator-Tokyo

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Primary Objective:　To support the sales team in achieving revenue goals by streamlining operational processes, ensuring accuracy in order management and enhancing the quality of data management (1KC and SAP) so that the team can fully focus on core sales activities.　

Key Activities:

• Sales Administration
  • Enter sales case input in Seibel and process sales orders received.
  • Create invoices in SAP and issue them to clients.
  • Telephone call handling, parts inquiry management and document filing.
• Lift truck Sales Administration
  • Register sales cases and sales orders in Siebel (SP25).
  • Coordinate the process through to invoicing.
• Maintenance Planner Administration
  •  Understand maintenance schedules and accurately input SP20 and SP21 data into 1KC and keep track.
  • Coordinate with the 1KC team and the Excellent Team.
• Other Duties
  • Perform additional tasks as assigned by line manager.

Skills & Knowledge:

• Bachelor’s degree or above
• Above 3 years’ experience to support sales/service operations in manufacturing industry.
• Accurately handle order processing, invoicing, and documentation tasks.
• Communicate and coordinate effectively with sales teams, customers, and internal departments.
• Understand basic sales processes, pricing, and quotation fundamentals.
• Address issues proactively and contribute to process improvements with strong attention to detail.
• Proficient in English and Microsoft office and utilize practical IT tools.

Behavioural Competencies:

• Demonstrates strong attention to detail and accuracy in all tasks.
• Strong and proactive communication and collaboration skills.
• Positive attitude and self-confident.
• Proactively identifies issues and tasks initiative to resolve them.
• Manages time, priorities and responsibilities with high reliability and accountability.
• Can work well under pressure.

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.