Commissioning & Warranty Coordinator - Springfield, OH

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work 

Position Title: Commissioning and Warranty Coordinator Reports

To: Manager Office Operations Development

Konecranes is seeking an individual with exceptional technical skills to join our team as a Commissioning and Warranty Coordinator. In this role, you will be overseeing service delivery in your assigned area. You will be responsible for creating internal commissioning and warranty service requests, monitoring commissioning and warranty service request ensuring service requests are closed timely and within company guidelines. If you are a dynamic and resourceful individual, come start your journey with Konecranes!

 Job Principal Responsibilities:

· Review new commissioning projects. Manually create SP24 service requests and assets.

· Attend commissioning project kick off calls for technical review and project scope.

· Work with local Schedule Coordinator to schedule SP24.

· Create, manage and invoice warranty events during commissioning.

· Review SAT, service reports and load test certificates for accuracy and completeness. Submit documents to Project Manager or Warranty team in the time frame specified by internal Rules of Engagement.

· Review new FQI notifications, manually create SP09 service requests. Proactively monitor the delivery of materials, and update internal stakeholders as needed.

· Create work packages for FQI warranty events, crane installation, load test and TRUCONNECT.

· Create DRAFT purchase order requests in Siebel for equipment, test weights, materials and sub-contractors.

· Track inspection progress for defective materials returned to the factory for inspection for warranty items found during commissioning.

· Review job costs such as labor, expense and materials/rental equipment. Request purchase orders or purchase order increases from internal BU.

· Review invoicing details of completed work before moving forward with the invoicing process.

· Digitally maintain records and data regarding commissioning and warranty services.

· Submit TRUCONNECT activation documents.

· Follow and assist in the enforcement of all safety rules and procedures including those established by the customer.

· Other duties as assigned.

EDUCATION: Bachelor’s degree preferred, prior equivalent experience and training will be considered.

EXPERIENCE: Must be customer-oriented, have well-developed interpersonal, communication, organizational and PC skills and be able to prioritize tasks. Comfortable in an industrial environment and willing to take on new and challenging tasks. Willingness to work overtime or additional hours as needed.

OTHER REQUIREMENTS: Occasional travel required, possibly overnight. Must have a take charge attitude, be decisive and possess a high level of responsibility. Must be comfortable in a fast pace, growth-oriented environment.

What we offer:

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, profit sharing, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.