Service Administrator

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

We are currently seeking a passionate, energetic, and engaging Service Coordinator to join our team. 

Based in Pinjarra and reporting to the Lead Service Planner, you will be responsible for planning and executing service, repair and maintenance work through the assigned team of Technicians in WA.  

About the role

• Organising and maintaining Field Technician induction & training registers.
• Maintaining customer's portals including monitoring induction requirements, uploading HSE insurance certificates.
• Raising purchase requisitions for job-related expenses and following up on orders.
• Coordinating goods receiving processes to ensure accuracy.
• Processing expense reimbursements in a timely manner.
• Setting up and maintaining customer master data with accuracy and consistency.
• Support month-end closing activities.
• Provide support and assistance to the Lead Administrator.
• General branch administration support and tasks as required.
• Awareness of ISO 14001 and 45001 standards.

Who You Are

• Good Customer Service (internal & external)
• Demonstrate excellent communication and interpersonal skills at all levels
• Organised and time management skills
• Ability to prioritise workloads
• Administration qualifications, skills and experience, min 2 years
• Use initiative and attention to detail to find the best possible solution or process
• Possess a polite and friendly manner, a positive attitude and professional presentation
• Excellent verbal and written skills
• Ability to work autonomously
• Can do attitude.

In return you will get

• A competitive base salary, based on experience
• The ability to work from home one day per week upon successful completion of probation period.
• A 15% Bonus based on agreed KPI’s
• The opportunity to participate in the Employee Share Scheme
• The chance to be part of a supportive team environment
• To be recognised and take advantage of hundreds of discounts and rewards through the MyKonecranes Rewards program
• Support and encouragement to develop your skills with local training opportunities available
• Our key objective is to improve the safety, productivity, and sustainability of our customers’ operations today and in the future. Get started with a reputable global organisation and apply today!

This is an exciting opportunity to develop your career with a reputable organisation recognised for its office culture and supportive environment.

Our key objective is to improve the safety, productivity, and sustainability of our customers’ operations today and in the future. Get started with a reputable global organisation.

Don't delay. Apply today! 

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.