Sales Manager - Service

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Purpose of Position

We are looking for a dynamic Sales Manager - Service to lead our sales function in Sunshine West VIC, driving revenue growth, strengthening customer partnerships and developing a high-performing team.

This is a fantastic opportunity for an experienced sales leader with a technical mindset to take ownership of a thriving territory and shape its future.

About the Role

As the Sales Manager - Service, you will lead and develop the service sales team while driving growth across our service portfolio. You will manage the sales pipeline, build strong customer relationships, and ensure consistent achievement of revenue targets.

You will also play a key role in shaping the sales strategy, identifying new opportunities, and ensuring our CRM and sales processes support strong business outcomes.

Key Responsibilities

• Lead, coach and develop the service sales team to achieve revenue and performance targets
• Drive growth by identifying opportunities within existing and new customer accounts
• Build strong relationships with key customers through regular sales visits and engagement
• Maintain sales activity and ensure all leads, contacts and opportunities are accurately recorded in the CRM
• Manage a healthy sales pipeline to consistently achieve monthly revenue targets
• Identify growth opportunities within the region and convert them into new business
• Respond to customer enquiries, prepare proposals and negotiate pricing and delivery timelines
• Work closely with service, engineering and operational teams to deliver tailored solutions
• Monitor sales performance metrics and implement strategies to improve results
• Participate in weekly sales coaching meetings and communicate sales activity, forecasts and opportunities with the branch team

You are a motivated sales leader who thrives in a technical environment and enjoys building strong teams and customer partnerships.

Specialised requirements – Qualifications/licences:

• Minimum 5 years’ experience in a sales management role or equivalent
• In-depth knowledge of Konecranes and Demag Service products
• Understanding of Australian standards in relation to overhead cranes/ hoists an advantage
• Intermediate/ Advanced experience with computer programs: Outlook, Excel, Word and PowerPoint.
• Current and valid Driver Licence
• Demonstrated high degree of organisational ability.
• Excellent customer relations skills with a methodical sales approach.
• Strong analytical and interpersonal skills
• Ability to effectively and productively engage with colleagues and other stakeholders

What We Offer

• Competitive salary package
• Company vehicle or Vehicle Allowance, laptop and mobile phone
• Opportunity to work with a global industry leader
• Career development and international training opportunities
• A collaborative team culture focused on safety and innovation

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.