Company Description
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
About the Role
You will be responsible for managing customer contact master data, assets and ensuring customer invoice align with agreed purchase order targets. This role requires strong coordination with internal teams, including Service Planner and Finance Team, and Administrator Central Invoices, and has effective communication with external customers. You will report to Business Administration Manager.
Main Responsibilities
- Create and/or review agreement and asset request
- Initiate customer master data setup with KYC Form
- Update customers’ contact in Siebel
- Activation of Service Request according customers’ Purchase Order
- Create charge line and sent to invoice to SAP
- Close the completed service request in system
- Send the invoice to customer according to the term
- Maintain branch documents, including contracts, invoice, forms, and letters, and ensure proper filing for both physical and digital documents.
- Other administrative tasks at branches required
- Any other duties as directed by the Superior
- Awareness of ISO 14001 and 45001 standards
Qualifications
Requirements
- Minimum Diploma in Business Administration or equivalent
- Minimum 2 years of working experience in general administrative responsibilities with minimum 1 year supervisory experience.
- Knowledge of office management procedures.
- English skills
- Organize
- SAP knowledge – Input SD Module to SAP
- Basic Supervisory and Management Skills
- Observe Values
- Meet Customer Expectations
Additional Information
Benefits
- Comprehensive insurance plans, such as Term life, health care, dental, accident.
- Attractive bonus, incentive
- Business trip allowance
- Long service award
- Salary review every year
- Extra annual leave and other leave.
Why Join Us
We pride ourselves on having a broad portfolio of customers who operate across multiple industries; these include Container Handling, Automotive, Aerospace, Construction, Rail, Ports, Power, Waste to Energy, Mining and General Manufacturing to name but a few.
If you'd like to learn more about what our colleagues say please visit https://www.konecranes.com/
Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
