Service Technician

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Position Summary

To do the service execution and oncall duties from Crane Service and other assignments from the Superior as required

Functional Role

• To do preventive Maintenance of Crane Product
• Trouble Shooting of Crane Product
• Oncall Duties of Crane Product
• Submit complete service report and recommendation to Field Supervisor within two (2) days after job completed and report to supervisor after job completed done
• Implement work safety regulations  such as safety driving, working at heigh, job safety analysis, including 5-S are followed
• To assist Field Supervisor in field job execution and workshop activity
• Perform service job following work instruction (technical guidance) in repair & service agreement and ensure getting approval from customer completely
• Maintain and utilize service vehicle with fleet management system
• Maintain tools, personal protective equipment & service vehicles 
• To perform productivity and control expenses effectively
• To attend service and safety training periodically
• Any other duties as directed by superior

General Responsibilities                         

• To serve the Company faithfully and diligently, performing your duties as required by the Company and using his best endeavours to promote the Company’s interests.
• Not to undertake any paid activities not provided for in this Contract.
• Not to compete directly or indirectly with the Company.
• To protect the confidentiality of all information in your position relating to the business or products of Konecranes Group, and to surrender all documents, materials and equipment relating to the assignment when the employment ends.
• Any other duties and assignments from the Superior as required.
• Awareness of ISO 14001 & 45001 standards

Requirements

• Diploma III or Vocational School in Electrical Engineering with 3 years' experience in related jobs
• Able to work at height and as a team
• Excellent health condition
• Have driving license (SIM A)
• Willing to be located in Balikpapan or project assignment in around Indonesia

Other Information:

• Reports to Functionally: Field Supervisor
• Reports to Disciplinary: Service Manager

Internal Communication: All Division and Department Managers and all staff

External Communication:

• All related Konecranes companies
• Vendors
• Principals
• Customers

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.