Company Description
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
Job Purpose:
Promotes and sells the organization's products and services to develop new business and acquire new customers.
Responsible for meeting assigned sales targets for repairs, retrofits, hoists and other light lifting equipment, spare parts, in-house repairs, general overhauls and consultation services for assigned areas or responsibility.
Main Responsibilities:
- Promotes and sells the organizations products and services by means of calls, visits and presentations within an assigned geographic area / product range or list of customer accounts to achieve sales targets.
- Utilises current CRM systems in the sales process efficiently and reports on leads and sales activities regularly.
- Persues sales leads, visits existing and new customers, assesses customer needs and suggests appropriate products and services, respond to customer enquiries, negotiates prices and delivery times and concludes sales orders.
- Identifies, researches and contacts prospective customers and builds positive relationships generating future sales and repeat business.
- Participates in trade shows and conventions as and when required.
- Travel to site and attend to the following:
- Consultation services
- Repairs to crane and hoists
- Offer service agreements
- Offer spare parts packages
- Offer solutions.
- Offer retro fits
- Offer modernizations
- Assist with on site designing.
- On site assistance with projects
- On site safety reviews
- On site business reviews
- On site customer complaints
- Cold calling for new customers.
Qualifications
Qualification/Education:
- National Higher Diploma (NQF level 6)
- Valid driver’s license
Skills & Knowledge:
- 5+ years work experience in similar environment
- Experience in service and/or industrial equipment
- Must be able to work in confined spaces; elevated areas and at heights
- Must be able to travel locally and outside SA for operational requirements
- Proficiency with MS Office applications e.g., Outlook, Word, Excel, PowerPoint
Behavioural Competencies:
- Behaves according to highest ethical standards
- Thinks in terms of profit and loss
- Anticipates and responds to the needs of customers
- Takes responsibility and drives performance
- Makes timely, well informed, effective decisions
- Builds respect and cooperation and manages conflicts constructively
- Models effective two-way communication, including feedback
- Strives for continuous learning and self-development Good team spirit
Additional Information
Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
