Company Description
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
POSITION TITLE: Port Services Competitor Equipment Sales
REPORTS TO: Port Parts Sales Manager
PRINCIPAL RESPONSIBILITIES:
Manages sales activity for an assigned territory and/or assigned accounts. This position emphasizes on selling to Port, Shipyard, and Intermodal customers in all Strategic Market Areas (SMA) that involve sales opportunities – including Container terminals, drydocks, shipyards, bulk handling, etc., companies. Following are the position requirements/expectations:
· Knowledge and understanding of multiple brands of Port Crane equipment.
· Ability to identify potential non Konecranes equipment and customers.
· Conduct onsite meetings and mechanical reviews of customer cranes.
· Develop a thorough understanding of clients' needs and requirements and prepare customized solutions for spare parts on competitive equipment.
· Identifying and tracking new modernization, repair, and service agreement opportunities via bid sites, customer portals as well as customer/vendor relationships.
· Solicits inquiries for repair and modernization projects and do appropriate spec take-off with working knowledge of all KC and non KC components/products.
· Manages all commercial issues before and after the sale – Terms and conditions.
· Assemble quotations using company trained methods., follow up with prospects, pursue and receive orders.
· Follow up on all unclosed quotes with customer visits, adding notes in the CRM with pertinent information to help close the sale, or gain an understanding as to what can be done differently if the sale was lost.
· Work closely with the Inside Sales Team, Sourcing Specialist, Engineering and outside vendors to ensure proper customer support is provided.
· Proactively engage customers with Konecranes’ full offering of existing service products, as well as customer focused solutions.
· Responsible for executing growth action plans to achieve Konecranes sales targets and initiatives.
· Other duties as assigned.
· 50% Local, 50% Regional travel requirement
Qualifications
EDUCATION:
4 Year College Degree Required or equivalent experience. Knowledge of customer service and inside sales principles preferred.
EXPERIENCE:
Demonstrable experience in sales, operations, or a related leadership role. Mastery over CRM systems and data analytics tools. A proactive problem-solver with exceptional communication skills. Strength in working cross-functionally with various teams. Proven track record of delivering on aggressive sales pipelinetargets. Must be proficient in MS Office products.
OTHER REQUIREMENTS:
· Clean driving record.
· PC proficiency including CRM, Outlook, Microsoft Word and Excel
· Ability to multi-task large volumes of inquiries by phone, fax and email
· Ability to multitask between multiple computer screens and programs
· Knowledge of SAP or equivalent business systems
· Excellent organizational and problem-solving skills
· Positive attitude and true willingness to help our customers
Additional Information
What we offer:
Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!
Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service
Holidays: 10 paid holidays per year
Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
