Maintenance Coordinator - Burlington

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

Position Title: Maintenance Coordinator (MC) 
Reports To: Territory Operations Manager (TOM) or designate 

As part of the Service Operations, you will be assisting with the service delivery in your assigned territory.  You 
will be overseeing the delivery of our inspection and preventive maintenance services. You will be responsible for scheduling, dispatching certified inspectors and ensuring timely delivery of our agreement services. As the 
Maintenance Coordinator, you will also be arranging sub-contracted services and equipment.  

Principal Responsibilities: 

• Be engaged and aware of your Territories’ overall Service Operations and customer needs. 
• Close communication and interaction with the Service Manager and Coordinators. 
• Review new agreements. Verify customer assets, associated service products and labor requirements to 
be delivered for each agreement. 
• Close communication with the Business Review/Agreement Renewal Team (BDRs) 
• Schedule and direct the inspector(s), providing support for their daily work tasks. 
• Review agreement profitability and notify management of agreements needing a more thorough review 
where the scope has changed or a more in-depth price review is required. 
• Arrange sub-contracted services and equipment, including rentals. 
• Plan and schedule service requests and work packages then assign to field operatives. 
• Create Purchase Order Requests in Siebel and verify that Siebel PO request is submitted to SAP without 
errors. 
• Review job costs such as labor, expense and materials/rental equipment. 
• Review invoicing details of completed work before moving forward with the invoicing process. 
• Participate in the agreement base renewal procedure. 
• Review customer reports for accuracy and completeness. 
• Follow and assist in the enforcement of all safety rules and procedures including those established by the 
customer. 
• Other duties as assigned. 

EDUCATION: Bachelor’s degree preferred, prior equivalent experience and training will be considered. 

EXPERIENCE: Minimum 7 years experience in industrial service and/or dispatching business preferred. Must be 
customer oriented. Able to prioritize and multi-task in a fast pace service environment.  Excellent communication 
and people skills. Very strong systems and PC skills.  

What we’re offering in-return:

• RRSP Match
• Standard Benefits (Dental, Vision, and Medical)
• Profit Sharing
• Paid Holidays/Vacation
• Personal Emergency Leaves
• Learning Development Programs
• Flexible Hours
• Short & Long term Disability Plans

"How to Reach Us"

If you don't meet the desired criteria 100% and your resume looks like an experiment? Don't worry! Life experience is also important, so show us what you can do.

Please send us your meaningful application documents online.

Grow your career with Konecranes and discover exciting opportunities while doing the work you love!

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.