Inside Sales BRS - Burlington
Ref:
60047347
- Canada
- Sales
- Employee
- Full-time
- On-site
- Permanent Term
- Konecranes
__jobinformationwidget.freetext.LocationText__
Burlington, Canada
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
PRINCIPAL RESPONSIBILITIES:
Konecranes, a world leading group of Lifting Businesses™, is looking for ambitious, confident, and motivated individuals for our Business Development Team. As an important point of contact with our current customers, our Business Review Specialists (BRS) execute a critical part of our customer consultation process, the Business Review. The BRS will perform an in-depth review of the service relationship looking at progress, feedback and documented value. Upon completion of the Business Review, the BRS will focus on renewing the customer’s current service agreement with Konecranes. BRS’ will evaluate crane usage from remote monitoring statistics, operating environment, duty classification, manufacturer’s recommendations, and local regulations while discussing recommendations and planning jointly with the customer. BRS’ play a key role in our business success strategy. BRS’ will focus on delivering a world class customer service experience, being fully committed to retaining our customers, and ensuring they have the necessary information to make the right decisions for their unique needs. Our Canadian BRS Team will be key component of the pipeline and revenue growth for Konecranes.
- A BRS supports our local service branches by renewing service agreements.
- Conducts Business Reviews online using our customer portal.
- Proposes appropriate service agreement to meet usage, operating environment, duty classification, manufacturer’s recommendations, and local regulations and secures retention of customer.
- Collaborates with local branch to ensure a successful customer experience and proper delivery of the service agreement.
- Delivers all pertinent customer intelligence from the renewal process to the local service branch.
- Maintains daily activities in customer relationship management tools by tracking calls, emails, and interactions with customers during the retention process.
- Works closely with local branches to improve customer agreement retention, overall customer relationships, scope of services delivered, and overall profitability and efficiency.
REQUIRED EXPERIENCE:
- One(1)+ year/s of business development or sales experience preferred.
- Experience with CRM tools is a plus.
- Must have excellent written and verbal communication skills and PC skills.
OTHER EXPERIENCE:
- Must be coachable with a willingness to learn. Must have a desire to be successful and grow in a world class organization with a commitment to excellence, superior relationship building and collaborative capabilities. Must be willing to develop Konecranes sales ethics and values.
EDUCATION:
- Bachelor’s degree in Business or other related studies required. I have read and reviewed the above and understand this position’s responsibilities.
What we’re offering in-return:
- RRSP Match
- Standard Benefits (Dental, Vision, and Medical)
- Profit Sharing
- Personal Emergency Leaves
- Learning Development Programs
- Flexible Hours
- Short & Long term Disability Plans
"How to reach us"
If you don't meet the desired criteria 100% and your resume looks like an experience? Don't worry! Life experience is also important to us - so show us what you can do.
Send us your meaningful application documents online.
Grow your career with Konecranes and discover exciting opportunities while doing the job you love!
Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
Related jobs
Salary
Location
Budapest, Hungary
Workplace Type - Admin
Hybrid
Part Time Full Time
Full-time
Job Type
Employee
Employment Type
Permanent Term
Department
Sales
Location
Hungary
Brand
Konecranes
Description
Due to the dynamic development, we are looking for a candidate for the positionAGREEMENT SALES SPECIALIST Key areas of responsibility:• Creating offers and sale of service contracts and other products
Reference
aae5072d-5781-456c-9ee6-d49bd8eaddd4
Expiry Date
01/01/0001
Author
Lisa SmithAuthor
Lisa SmithSalary
Location
Budapest, Hungary
Workplace Type - Admin
Hybrid
Part Time Full Time
Full-time
Job Type
Employee
Employment Type
Permanent Term
Department
Sales
Location
Hungary
Brand
Konecranes
Description
Your main responsibilities will include:Estimating for service repair work within our service branch in BudapestReview the Service Technician’s service reportsProduce quotations for remedial worksSubm
Reference
204bdb65-05ae-45bf-b221-0b767fc1e552
Expiry Date
01/01/0001
Author
Lisa SmithAuthor
Lisa SmithSalary
Location
Budapest, Hungary
Workplace Type - Admin
Hybrid
Part Time Full Time
Full-time
Job Type
Employee
Employment Type
Permanent Term
Department
Sales
Location
Hungary
Brand
Konecranes
Description
Due to continuous development, we are looking for a candidate for the position ofPRODUCT SALES SPECIALISTPlace of work: BudapestKey areas of responsibility:Creating quotes and selling service products
Reference
4a6f70c8-fd42-409d-9cbb-fb1baf033bdd
Expiry Date
01/01/0001
Author
Lisa SmithAuthor
Lisa SmithRelated blog posts
Teaser
Employee SpotlightContent Type
InterviewPublish date
12/10/2024
Summary
EMPLOYEE SPOTLIGHT Meet Michal PerezPassion Meets Precision Michal Perez, Senior Sales Engineer at Konecranes, has always been driven by her passion for engineering.
Teaser
Employee SpotlightContent Type
InterviewPublish date
11/14/2024
Summary
Snippet Heading “Thinking about my journey, my mantra is not to be afraid, apply yourself, be brave, believe in yourself and step out of your comfort zone.” Lorna Ganley | Director
Teaser
Employee SpotlightContent Type
InterviewPublish date
11/14/2024
Summary
Snippet Heading “There are so many opportunities for growth and professional development here at Konecranes. If you are looking to join a company and truly feel part of something sp