Company Description
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
Location: Espoo or Hyvinkää, Finland
Employees work in a hybrid mode
Konecranes is a world‑leading provider of lifting solutions, serving a broad range of customers across Service, Industrial Equipment, and Port Solutions.
Konecranes Service provides specialised maintenance services and spare parts for all makes and types of industrial cranes and hoists from individual units to entire operations. Our mission is to improve the safety, productivity, and reliability of our customers’ operations worldwide.
About the role
We are looking for an experienced Product Manager to join our Digital Service Tools team. In this role, you will play a key part in shaping, developing, and scaling Konecranes’ global digital tools used by Field Service and Service business teams.
You will own the end‑to‑end lifecycle of assigned digital service tools – from product vision and roadmap to launch, adoption, and continuous improvement. Working closely with Field Service, regional service organisations, sales, R&D, and Group Technology, you will ensure that our digital tools deliver real, measurable business impact by improving service execution, usability, and adoption in the field.
This is a hands‑on, high‑impact role at the intersection of business, technology, and service operations, ideal for a Product Manager who enjoys working in a global, industrial, and customer‑centric environment.
Key Responsibilities
- Own and drive the product vision, annual planning, and multi‑year roadmap for assigned Digital Service Tools
- Lead end‑to‑end product lifecycle, including concept definition, development, piloting, launch, support, continuous improvement, and end‑of‑life planning
- Act as commercial and functional product lead, ensuring a clear value proposition and alignment with Field Service and business needs
- Lead and prioritise product development projects in close collaboration with technology, R&D, and agile development teams
- Define and execute product launch and rollout plans, including training, documentation, and go‑to‑market enablement
- Support sales, service operations, and business lines by acting as a subject matter expert in customer‑facing discussions
- Collect and translate customer, field, and regional feedback into product requirements, enhancements, and backlog priorities
- Work closely with regional organisations to drive adoption, usability, and operational impact
- Contribute to continuous improvement of service execution through digital and data‑driven solutions
Qualifications
Key requirements:
- Bachelor’s or Master’s degree in Engineering (Automation, Electrical or similar), Business, or a related field
- 5+ years of experience in product management or project management in a digital, technical, or industrial environment
- Proven experience in defining and executing product vision and roadmaps
- Hands‑on experience leading product development projects, including launch and post‑launch support
- Good understanding of digital tools, software‑enabled solutions, or service‑related technologies
- Experience working closely with sales, service operations, and business stakeholders, including customer‑facing support
- Ability to translate business and user needs into clear, prioritised product requirements
Key competencies:
- Strong product ownership mindset with end‑to‑end accountability
- Excellent stakeholder management and communication skills
- Ability to work effectively in cross‑functional and global matrix organizations
- Structured, pragmatic, and execution‑focused way of working
- Comfortable operating between business, technology, and field service environments
- Customer-centric mindset
- Experience in agile ways of working and solid project management skills
Additional information
- This role is based in Espoo & Hyvinkää offices in Finland. Some international travels is required.
Additional Information
In this role, you will have the opportunity to:
- Shape and scale globally used digital service tools with real impact on Field Service efficiency
- Work at the intersection of business, technology, and service execution
- Collaborate with highly experienced global teams across service, sales, and R&D
- Play a key role in advancing digitally enabled service business within Konecranes
If we have sparked your interest, please submit your application in English via the Apply link by 07.05.2026 at 23h 59. Please note that applications are reviewed on an ongoing basis, and the position may be filled before the closing date.
For further information about the position, please contact Esa Kukkala, Director, Digital Service Products email: esa.kukkala (at) konecranes.com
Any questions about the recruitment process, please contact Katre Laan, Global Talent Acquisition Team Lead, katre.laan (at) konecranes.com
Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
