Director of Planning, IS - Springfield, OH

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

POSITION SUMMARY                                     

The Director of Planning is responsible for leading the U.S. Scheduling organization and driving operational excellence across planning functions. This leader will drive sales results while optimizing team dynamics and leveraging technology. 

The role serves as a key partner to Operations, Sales, Agreements, Finance and Service Excellence leadership to ensure planning activities are executed consistently, efficiently, and aligned with business goals. The successful candidate will champion innovation, data-driven decision making, workforce optimization, and continuous improvement initiatives that position the planning organization for future growth, capitalize on efficiency and drive our customer experience. 

RESPONSIBILITIES:

• Drive Sales results to meet or exceed forecast.
• Develop and execute the strategic vision for the U.S. Planning organization.
• Evaluate organizational design, workload balancing, and resource allocation to maximize productivity and service delivery.
• Create a high-performing proactive culture focused on accountability, collaboration, innovation, and continuous improvement.
• Define and manage key planning performance metrics, service levels, productivity measures, and operational KPIs.
• Drive performance reviews, root-cause analysis, and action planning to improve operational outcomes.
• Identify and eliminate bottlenecks, inefficiencies, and non-value-added activities within planning processes.
• Partner with market and operations leaders to improve execution, cycle times, customer responsiveness, and overall service delivery.
• Standardize workflows, procedures, and best practices across regions to improve consistency and quality; champion simplification.
• Lead and develop managers and team members across. Recruit, onboard, coach, and develop talent. 
• Serve as a business leader and advocate for technology adoption within planning operations.
• Leverage automation, workflow technologies, AI-enabled tools, reporting platforms, and digital solutions to improve productivity.
• Champion a customer-first mindset.
• Promote a culture of accountability and execution.
• Demonstrate strong operational acumen and strategic thinking.
• Drive organizational alignment across operations and service functions.
• Lead change effectively and continuously seek improvement opportunities.
• Develop high-performing teams that deliver measurable business results. 
• Perform other duties as assigned.

REQUIRED SKILLS & COMPETENCIES:

• Strong analytical and problem-solving skills.
• Proven experience as a customer advocate.
• Demonstrated success leading large teams through organizational change and operational transformation.

EDUCATION & EXPERIENCE:

• Bachelor's degree in Business, Operations, Supply Chain, Engineering, or related field.
• 8–10+ years of progressive leadership experience in operations, planning, service delivery, supply chain, or related functions.
• Strong experience with process (re)design, performance management, and continuous improvement methodologies.
• Experience implementing technology-driven operational improvements.

What we offer:

Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!

Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays: 10 paid holidays per year

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.