Company Description
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
Service Agreement Offering team is responsible for our global agreement product portfolio, driving growth of our asset base and innovation in our offering and service delivery. Within the team, our Service Intelligence capability turns operational, commercial, and asset data into the models and logic that power smarter decisions across agreement delivery — from prioritization to recommendations. This customer-focused, operationally tuned team supports commercial product development while also supporting the operational and data-driven details of global agreement delivery.
As part of strengthening our data and AI capabilities, we are expanding our team with a new Business Analyst role. This position plays a critical role in building the data, business logic, and decision intelligence that enable scalable analytics and AI-driven solutions across our service business.
In this role you live at the intersection of business understanding, mathematical thinking, and hands-on coding. This isn't a role for someone who only writes requirements and hands them off, and it isn't a role for someone who only writes code without understanding why. You'll own the full chain: from business concept to mathematical model, to the SQL logic that runs it in production.
This role is based in Hyvinkää, Finland – but it goes without saying that hybrid work type is a part of our modern ways of working. Our facilities in Espoo are also possible additional location for the work. You will have the opportunity to work remotely 2-3 days/week.
Key Responsibilities
Design, create, and validate the conceptual models and rules behind our recommendation engines, scoring models, prioritization logic, anomaly detection, and decision-support capabilities
Create reusable data products, and connect data, logic, and workflows into capabilities that drive real business actions across multiple processes and use cases
Own your logic from first concept through continuous improvement — prototyping, testing, documenting, and iterating as real-world data and business feedback reveal new edge cases
Use AI tools deliberately and critically as part of your workflow — as an accelerator for coding, exploration, testing, validation, documentation, and user interaction — never as a substitute for your own judgment
Qualifications
Requirements
Business & Data Development Experience
Hands-On Data & Logic Development
Strong SQL skills and the ability to translate mathematical and business concepts into production-grade logic
Experience building business rules, scoring models, or decision logic — not just analysing data
AI & Modern Development Mindset
Practical, hands-on experience using AI tools to accelerate development and analysis
Demonstrated ability to significantly increase productivity through effective use of AI-assisted development and analysis tools
Validates AI output critically, and knows when simpler logic is the better answer
You will be successful in this role if you bring an ownership mindset and a pragmatic way of working. You are comfortable collaborating across business, data, and technology teams, and you know how to challenge assumptions, simplify complexity, and stay focused on outcomes. You also communicate clearly and work effectively with stakeholders across functions and geographies.
Additional Information
Why join us?
We offer you an opportunity to play a key role in shaping the future of data-driven and AI-enabled service business within Konecranes. You'll join a highly collaborative global team where your work will directly influence commercial offerings, operational decision-making, and future service intelligence capabilities.
As the global market leader, Konecranes offers excellent opportunities for professional growth, international collaboration, and long-term career development.
We also offer our employees:
Multiple sports and leisure activities through Koneen Kerho ry, such as sports, networking, and cooking classes, depending on your personal preferences!
Interested?
Please express your interest by 30.9.2026 at latest by submitting the application via Apply-link below.
For further information about the role, please reach out to Paula Koisaari, Director, Service Agreement Offering, paula.koisaari@konecranes.com
Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
